In the following data protection declaration we inform you about the most important aspects of data processing on our website. We collect and process personal data only on the basis of legal provisions (General Data Protection Regulation, Telecommunications Act 2003).

As soon as you as a user access or visit our website, your IP address, start and start and end of the session are recorded. This is for technical reasons and therefore represents a legitimate interest within the meaning of Art 6 Paragraph 1 lit f GDPR.

COLLECTION, PROCESSING AND USE OF PERSONAL DATA

You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. This data is evaluated exclusively to improve our offering and does not allow any conclusions to be drawn about you personally.

Personal data is only collected if you voluntarily provide it to us as part of your order for goods or when opening a customer account or registering for our newsletter. We use the data you provide without your separate consent exclusively to fulfill and process your order. Once the contract has been completed and the purchase price has been paid in full, your data will be blocked for further use and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to the further use of your data. When you register for the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. The deregistration is possible at any time.

CONTACT US

If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

DATA STORAGE

We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing, the web shop operator stores the connection owner's IP data as part of cookies, as well as the buyer's name, address and credit card number.

The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After the shopping process is canceled, the data we have stored will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired. The data name, address, purchased goods and date of purchase will also be stored until the end of product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

DATA PROCESSING FOR POSTAL ADVERTISING

With your consent in the check out process, we are legally entitled to store your first and last name, your postal address and, if applicable, your title and to use it for our own advertising purposes by post. You can object to this use of your data at any time in the future by sending us a message.

TRANSMISSION OF DATA TO TRANSPORT SERVICE PROVIDERS

For the purpose of delivering ordered goods, we work with logistics service providers/transport companies and/or shipping partners: The following data can be transmitted to them for the purpose of delivering the ordered goods or for their announcement: first name, last name, postal address and, if applicable, your email address. Email address and telephone number.

PAYMENT SERVICE PROVIDERS

We process your payment information for the purpose of payment processing, for example if you purchase or use a product and/or service via www.frauenschuh.com. Depending on the payment method, we forward your payment information to third parties (e.g. to your credit card provider if you pay by credit card).

The legal basis for this data processing is Article 6 Paragraph 1 Letter a), Article 6 Paragraph 1 Letter b), GDPR and Article 6 Paragraph 1 Letter f) GDPR.

Paypal

PayPal (PayPal (Europe) Sarl et Cie, SCA 22-24 Boulevard Royal 2449 Luxembourg) is a payment method that is a so-called e-wallet. This means that the customer deposits an actual payment method with PayPal and logs into his PayPal account during the payment process to confirm the payment there. The login takes place on the PayPal website and the customer does not have to share any payment details. However, the following data is transferred to PayPal when using this payment method: amount, order number, name (both billing and delivery address), address (both billing and delivery address), email, telephone number. The purpose of data processing is to carry out your payment via PayPal. We receive a payment confirmation from PayPal linked to the above data with the time of payment. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter b GDPR. The data transfer described also takes place at the same time for the purpose of fraud prevention at Paypal. Therefore, the additional legal basis is Art. 6 Paragraph 1 Sentence 1 Letter f GDPR. If you process your payment via PayPal, your right to object is excluded as the processing of your data is absolutely necessary.

INSTANT BANK TRANSFER

We also offer payment by instant bank transfer. All you need is your account number, BIC or bank sort code, as well as the PIN and TAN of your online banking account.

As part of the ordering process, you will automatically be redirected to Sofort GmbH's secure payment form.

Immediately afterwards you will receive confirmation of the transaction. We will then receive the transfer credit directly. Anyone who has an activated online banking account with a PIN/TAN procedure can use Sofortüberweisung as a payment method.

Please note that a few banks do not yet support payment via instant transfer.

You can find more information about this via the following link: www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-answers/

BSPayone

BS Payone (BS PAYONE GmbH Lyoner Straße 9 D-60528 Frankfurt/Main) is our payment service provider through which both card transactions and EPS payments are processed.

For card transactions we use an iFrame provided by BS Payone and integrated in our webshop. Therefore, customers do not have to share card details with us. We also do not receive any other personal data from BS Payone. However, when using this payment method, the following data is transferred to Payone: amount, order number, name (both billing and delivery address), address (both billing and delivery address), email, telephone number, pseudocardpan.

Payone then passes on the data from card payments to our acquiring banks (Elavon, American Express) so that the transaction can be charged to the card at the card-issuing bank. The purpose of data processing is to carry out your payment via card transaction. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter b GDPR. The data transfer described also takes place at the same time for the purpose of fraud prevention at BSPayone. Therefore, the additional legal basis is Art. 6 Paragraph 1 Sentence 1 Letter f GDPR. If you process your payment by card payment, the right to object is excluded as the processing of your data is absolutely necessary. For EPS payments, customers will be forwarded to their own bank by Payone after they have selected their bank. There you have to confirm the payment process in the same way as you would confirm a transfer with online banking. We do not receive any personal data from BS Payone. However, when using this payment method, the following data is transferred to Payone: amount, order number, name (both billing and delivery address), address (both billing and delivery address), email, telephone number. The purpose of data processing is to carry out your payment via EPS payment. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter b GDPR. If you process your payment via EPS payment, your right to object is excluded as the processing of your data is absolutely necessary.

USE OF COOKIES

Our website uses so-called cookies to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the ones we use?

Cookies are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent cookies).

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

SOCIAL MEDIA COOKIES

Use of social media links and third-party services

a) We currently integrate the following social media links on our website: Facebook, Google+, Instagram, YouTube and Pinterest. We only limit ourselves to links to the relevant social media services. This means that by default no personal data is transmitted to the social media service providers when you visit our site. You can identify the social media service provider by the first letter or logo on the box.

We offer you the option of communicating directly with the provider of the social media service using the link. Only when you click on the link will you be redirected to the social media service and only at this point will the service receive information that you have visited our online platform. Since data is collected by the social media service, in particular via cookies, we advise you to delete all cookies via your browser's security settings before clicking on the link.

We have no control over the data that is collected and processed, nor over the entire scope of data collection, the processing purposes or the storage periods. We also do not know any details about the deletion of the data collected by the plug-in provider. However, the respective social media service will provide you with this information as part of your user agreement with them.

The social media service could store the data collected about you as usage profiles and use it for advertising purposes, market research and/or to personalize its website. You must assert your right to object to the creation of such user profiles directly with the respective social media service.

The data collection by the social media service occurs regardless of whether you have an account with the service and are logged in there. If you are logged in to the plug-in provider, your collected data will be directly assigned to your existing account with the social media service. It is recommended that you log out regularly after using a social network, but especially before activating the link, in order to prevent it from being assigned to your profile on the social media service.

Further information about the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers below. There you will also find additional information about your respective rights and setting options to protect your privacy.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;

http://www.facebook.com/policy.php; Further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook .com/about/privacy/your-info#everyoneinfo. Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.

Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Instagram LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA; Current data protection information about the “Instagram button” and additional information is available here: https://help.instagram.com/155833707900388/. Instagram, as part of Facebook, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Pinterest, Inc., 651 Brannan Street, San Francisco, CA 94107, USA; https://policy.pinterest.com/de/privay-policy; Further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland; https://policy.pinterest.com/de/privacy-policy; Further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA; Data protection declaration: https://policies.google.com/privacy?hl=de&gl=de; Further information on data collection:

https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=de; YouTube, as a subsidiary of Google, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

CREATION OF PSEUDONYMER USAGE PROFILES FOR WEB ANALYSIS

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics collects and stores data from which usage profiles are created using pseudonyms.? These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offering to meet your needs.? Cookies can be used. These are small text files that are stored locally on the site visitor's computer and thus enable recognition when they visit our website again.? The pseudonymized usage profiles are not combined with personal data about the bearer of the pseudonym without the express consent of the person concerned?

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google .com/dlpage/gaoptout?hl=de

Google Adwords

Our website uses the Google Adwords service. Google AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

On the one hand, we use the remarketing function within the Google AdWords service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google display network (on Google itself, so-called “Google Ads” or on other websites). For this purpose, the interaction of users on our website is analyzed, for example which offers the user was interested in, in order to be able to show users targeted advertising on other pages even after they have visited our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a “cookie”, is used to record the visits of these users. This number is used to uniquely identify a web browser on a specific computer and not to identify a person; personal data is not stored. The legal basis for this data processing is Article 6 paragraph 1 letter f) GDPR.

You can deactivate Google's use of cookies by following the following link and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.

You can find further information about Google Remarketing and Google’s privacy policy at: www.google.com/privacy/ads/ .Google

Conversion tracking

We also use so-called conversion tracking when using the Google AdWords service. If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer/device. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.

The legal basis for this data processing is Article 6 paragraph 1 letter f) GDPR.

You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google display network) in your browser by activating the “Off” button at www.google.de/settings/ads or deactivating it at www.aboutads .info/choices/. Further information about your setting options and data protection at Google can be found at www.google.de/intl/de/policies/privacy/?fg=1.

Google Maps

Our website uses functions of the web map service “Google Maps”. The service provider of this function is:

Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. Tel:+353 1 543 1000

When using Google Maps, it is necessary to save and process your IP address. Google usually transfers data to a server in the USA and stores it there. The processing is carried out by the service provider (mentioned above); the operator of this homepage has no influence on the transmission of the data.

Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit f (legitimate interest) of the GDPR. The use of Google Maps increases the findability of the places provided on our website.

Further information about how the service provider “Google” handles user data can be found in the data protection declaration:

https://policies.google.com/privacy?hl=de.

Google also processes the data in the USA, but has subjected itself to the EU-US Privacy Shield.

https://www.privacyshield.gov/EU-US-Framework

Google Fonts

Our website uses fonts from “Google Fonts”. The service provider of this function is:

Google Ireland LimitedGordon House, Barrow Street Dublin 4. Ireland Tel: +353 1 543 1000

When you access this website, your browser loads fonts and saves them in the cache. Since you, as a visitor to the website, receive data from the service provider, Google may be able to set or analyze cookies on your computer.

The use of “Google Fonts” serves to optimize our services and to display content uniformly. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Further information about Google Fonts can be found at the following link: https://developers.google.com/fonts/faq Further information about the handling of user data You can find Google's privacy policy at: https://policies.google.com/privacy?hl=de. Google also processes the data in the USA, but has subjected itself to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-FrameworkServer-Log Files This website and the associated provider automatically collect information in the course of using the website as part of so-called

“Server log files”.

This applies in particular to: IP address or host name, the browser used, the length of time spent on the website, as well as the date and time of the website pages accessed, the language settings and the operating system, the “leaving page” (on which URL the user left the website), the ISP (Internet Service Provider). The information collected will not be processed on a personal basis or associated with personal data. The website operator reserves the right to evaluate or check this data if illegal activities become known.

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter. If you use the option to subscribe to our newsletter, your email address and your consent/declaration of consent to receive the newsletter will be required.

As a result of registering for our newsletter, you will receive a confirmation email from us with a link to confirm your registration. Cancellation of the subscription is possible at any time. Please send the cancellation to our email address: eshop@frauenschuh.com. Your data in connection with sending the newsletter will be deleted by us immediately in the event of a cancellation. The legality of the data processing carried out until revocation, which occurs based on consent is, is not touched.

Customer account

In order to provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer account/user account. The creation of the customer account is basically voluntary. If you create a customer account, the data collected here will be processed on the basis of Article 6 Paragraph 1 Letter b) GDPR. After setting up a customer account, no further data entry is required. You can also view and change the data stored about you in your customer account at any time. In addition to the data requested when placing an order, you must provide a password of your choice to set up a customer account. This is used together with your email address to access your customer account. Please treat your personal access data confidentially and in particular do not make it accessible to unauthorized third parties. Please note that you will automatically remain logged in even after you leave our website, unless you actively log out. You have the option of deleting your customer account at any time. Please note, however, that this does not mean that the data visible in the customer account will be deleted once you have ordered from us. Your data will be deleted automatically after our commercial and tax retention obligations have expired. The legal basis for this further data processing is Art. 6 Paragraph 1 Letter c) GDPR and Art. 6 Paragraph 1 Letter f) GDPR.IP ANONYMIZATIONWe use the “Activation of IP Anonymization” function on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

ORDER DATA PROCESSING

We have concluded a contract with Google for order data processing.TYPEKITExternal fonts from Typekit are used on our website. Typekit is a service offered by Adobe. The web fonts are integrated through a server call at Adobe (in the USA). The IP address of your device's browser is stored by Adobe. You can find more detailed information in Typekit's data protection principles: http://www.adobe.com/privacy/typekit.html or in Adobe's data protection declaration: http://www.adobe.com/de/privacy/cookies.htmlYOUR RIGHTSYou generally have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria this is the case

Data Protection Authority.

Information

Deletion of data

Correction of data

Data portability

Revocation and objection to data processing

Limitation

If you suspect that data protection law violations have occurred in the course of processing your data, you have the opportunity to complain to us (eshop@frauenschuh.com) or the data protection authority.

RESPONSIBLE FOR THE USE OF YOUR DATA

Website operator: Frauenschuh Kleider GmbH

Telephone number: 0043535664288 18

Email: eshop@frauenschuh.com

Data Protection Officer

You can reach our data protection officer at:

Name: Katharina Baumann

Email: k.baumann@frauenschuh.com

Phone:004353566428815

Right to object

Under the conditions of Article 21 Paragraph 1 GDPR, data processing can be objected to for reasons arising from the particular situation of the data subject. The above general right of objection applies to all processing purposes described in this data protection information, which are based on Article 6 paragraph 1 letter f) GDPR are processed. In contrast to the special right of objection aimed at data processing for advertising purposes, under the GDPR we are only obliged to implement such a general objection if you give us reasons of overriding importance for this (e.g. a possible danger to life or health).

Right of withdrawal

To the extent that we process data based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not mean that the data processing carried out on the basis of the consent up to the time of revocation becomes ineffective.Changes to the data protection declaration We occasionally update this data protection declaration, for example if we adapt our website or if the legal or official requirements change.

Frauenschuh Clothing GmbH
Josef-Pirchl-Str. 50
6370 Kitzbühel
Tel: 0043 5356 64288 18
Email: eshop@frauenschuh.com

We carry out sales and deliveries at FRAUENSCHUH.com Handels GmbH, FN 53908 b, Innsbruck Regional Court, Maximilianstraße 4, 6020 Innsbruck exclusively on the basis of our following General Terms and Conditions in the version valid at the time of the respective order, unless otherwise expressly agreed in writing between the customer and agreed to us:

IMPORTANT INSTRUCTIONS

The goods offered on our website are presented in the form of digital photographs. Differences between the representation and reality may be due to technical reasons and do not represent a defect in the goods ordered from us. We would like to point out that the goods presented by us on www.frauenschuh.com are no longer available at the time our homepage is viewed may no longer be available. It is also possible that price changes have not yet been recorded on our homepage.

CONTRACTUAL RELATIONSHIP

Please refer to our website for the essential features of the products we offer. Information in our price lists, catalogs and Internet pages is always subject to change. We expressly reserve the right to make changes to the information contained therein at any time. Orders from the customer are only considered an offer to us to conclude a contract. A purchase contract is only concluded when we dispatch the ordered product.

PRICES

The prices are stated in EURO including the legally applicable sales tax. The sales tax rate and share is shown on the invoice.

DELIVERY

Frauenschuh.com delivers to the order address provided by the customer. All deliveries are made exclusively with our service partners UPS & Post. Delivery to PO boxes is excluded.

WARRANTY

The statutory warranty regulations apply.

REFUND POLICY

Beginning of the cancellation policy

(1) Right of withdrawal for consumers/consumers from Austria If the purchase contract is concluded with the exclusive use of means suitable for long-distance communication, as described in Section 5a Paragraph 2 KSchG (Consumer Protection Act), the consumer can place his order within 14 working days, with Saturday not being a working day counts, from receipt of the goods or ordering the service, without giving reasons in text form (e-mail, letter, fax) or by returning the goods. According to Section 5a Paragraph 2 KSchG, the consumer must receive written confirmation of the information specified in Section 5c Paragraph 1 Items 1 to 6 KSchG in a timely manner during the fulfillment of the contract, in the case of goods not intended for delivery to third parties, at the latest at the time of delivery, insofar as These were not given to him in writing before the contract was concluded. The written confirmation (provision of information) is equivalent to one on a durable data medium available to the consumer. According to § 5e KschG, the period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery). If the information obligations in accordance with Section 5d Paragraphs 1 and 2 KSchG have been violated, the consumer has a right of withdrawal for 3 months. If the entrepreneur fulfills his information obligations within this period, the period for exercising the right of withdrawal specified in Section 5a Paragraph 2 KSchG begins at the time the information is transmitted by the entrepreneur.

To meet the deadline, it is sufficient to send the written cancellation in a timely manner to:

WOMEN'S SHOE BEKLEIDUNGS GmbH
JOSEF-PIRCHLSTR 50
6370 KITZBÜHEL
Email: eshop@frauenschuh.com

The following business cases are excluded from the right of withdrawal: Purchase contracts for products that are individually manufactured according to customer specifications and are clearly tailored to personal needs (in particular, manufactures, changes, etc.)

Sales contracts in which services are also linked to the goods purchased. Service contracts, the execution of which begins as ordered by the consumer within 7 working days of the conclusion of the contract. Sales contracts for software, provided that the goods delivered have been unsealed. Warranty extensions and extensions that have already been opened or registered.

CONSEQUENCES OF CANCELLATION

In the event of an effective revocation, the services received by both parties must be returned and, if necessary, any benefits derived (e.g. interest). If you are unable to return or return the received service and benefits (e.g. usage advantages) or only partially or only in a deteriorated condition, you must pay us compensation in this respect. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond checking the properties and functionality. “Testing the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store.

The consumer can avoid the obligation to pay compensation by not using the goods as his own property and by refraining from anything that could impair the value. According to Section 5g Paragraph 2 KSchG, it is agreed that the consumer must bear the costs of the return transport, regardless of the value of the item. Therefore, you must bear the costs of return shipping in the event of cancellation.

The services that have already been provided and are therefore not ultimately subject to revocation will reduce the purchase price to be refunded to the customer accordingly or will be invoiced to the customer if acceptance is refused and treated as an open claim.

PAYMENT METHODS

The following payment methods are generally available to you in our shop: credit card, PayPal, advance payment (advance transfer), cash on delivery, Klarna, bank transfer. No matter how you pay, your bank details are protected by an SSL connection.

CURRENCY:

The prices are stated in euros including the legally applicable sales tax. The sales tax rate and share is shown on the invoice.

ADVANCE PAYMENT (ADVANCE TRANSFER)

If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment. You can transfer the order amount to our account within four days.

Ktn.: 143 172 449
IBAN: AT 6916 4300 0143 172 449
BIC: BTVAAT22
Ref.: 16430
Institute: BTV

Please note that the order will be automatically canceled if the amount is not received by us within 5 days for a domestic transfer.

For international transfers not received by us within 7 days.

CREDIT CARD

You are welcome to pay with us using Master Card, Visa or American Express. The credit card details are transmitted in a secure checkout window from Shopify Payments.

Credits from returns will always be credited back to the credit card account used for the purchase.

PAY BY CASH ON DELIVERY

With this payment method, payment is made upon receipt of the goods at their destination. Cash on delivery fees: Austria 4.00 euros Germany 4.00 euros

PAY BY PAYPAL

In the ordering step, select payment method “PayPal”. You will be automatically redirected to PayPal. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you don't have a PayPal account yet, you can open a PayPal account and then confirm the payment. Credits from returns will always be credited back to the PayPal account used for the purchase.

PAY BY PAYPAL EXPRESS

Orders with PayPal Express checkout allow the ordering process to be shortened. The data record you stored in your PayPal account will be used as the address. Sofort by klarnaIn order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after you place your order. You will receive further information during the ordering process.

Google Pay

In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

Apple Pay

In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found in the respective payment option and in the ordering process.

Purchase on account via Klarna

The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

Cash on pickup

The invoice amount must be paid via the desired payment provider before collection. EPS Sofort, IDEAL, Bancontact

Instant transfer via your usual online banking

RETENTION OF TITLE

The delivered goods remain the property of Frauenschuh until full payment has been made.

DATA PROTECTION

Personal data is only collected if you voluntarily provide it to us as part of your order for goods or when opening a customer account or registering for our newsletter. We use the data you provide without your separate consent exclusively to fulfill and process your order. Once the contract has been completed and the purchase price has been paid in full, your data will be blocked for further use and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to the further use of your data. When you register for the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. The deregistration is possible at any time.

VOLUNTARY EXCHANGE OPTION

Regardless of your statutory right of withdrawal, Frauenschuh gives you the voluntary opportunity to return the products you purchased from us. You can then return all items purchased in the Frauenschuh shop to us without giving any reason within 14 days of receipt using the return slip, provided the goods are complete and in an unused and undamaged condition. Only an inspection of the goods is permitted, as would be the case in a store when trying them on. Goods that have been provided with a special hygiene sticker or a hygiene seal/welding can only be returned if the sticker or . the weld or seal has not been opened.

CONTACT

Frauenschuh Clothing GmbH
Josef – Pirchlstr 50
6370 Kitzbühel in Tyrol
Austria

Managing Director: Kaspar Frauenschuh
Registration court: Innsbruck Regional Court
Registration number: 53908b

Sales tax ID number: ATU 31954105

Bank information:
Bank for Tyrol and Vorarlberg
Account number: 143 172 449 BLZ: ​​16430
IBAN: AT 6916 4300 0143 172 449
SWIFT: BTVAAT22.

Frauenschuh Clothing GmbH
Josef-Pirchl-Strasse 50
6370 Kitzbühel
Austria
Telephone: +43535664288
Email: office@frauenschuh.com

Company object: retail and mail order fashion
VAT number: ATU 6981 0038
Commercial register number: 53908b
Commercial register court: Regional Court of Innsbruck
Company headquarters: 6370 Kitzbühel,
Josef-Pirchl-Str. 50

Managing directors:
Simon Frauenschuh
Kaspar Frauenschuh
Theresia Frauenschuh

Member of the Austrian Economic Chamber

ALTERNATIVE DISPUTE RESOLUTION
"Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: https://webgate.ec.europa.eu/odr"

LEGAL NOTICES ABOUT THE WEBSITE

All texts, images and other information published here are subject to the copyright of the provider, unless third party copyrights exist. In any case, reproduction, distribution or public reproduction is only permitted in the event of the provider's revocable and non-transferable consent.

The provider assumes no responsibility for any web content linked via cross-reference (link), as this is not its own content. The linked pages were checked for illegal content; no such content was apparent at the time of linking. The operator is responsible for the content of the linked pages. The provider has no general monitoring and testing obligation in this regard. However, if a legal violation becomes known, the corresponding link will be removed immediately.

Right of withdrawal You have the right to withdraw from this contract within thirty days without giving any reasons. The cancellation period is thirty days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the goods. In order to exercise your right of cancellation, you must contact us (Frauenschuh Kleider GmbH, Josef- Pirchl-Strasse 50, 6370 Kitzbühel, Austria, office@frauenschuh.com, telephone: 43535664288) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will pay you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) must be repaid immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract has been received. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case no later than within fourteen days to be returned or handed over to us from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.