Complaints & Repair Service

Quality is a top priority at Frauenschuh. However, should a problem with one of our products ever occur, please do not hesitate to contact us.

We make every effort to repair your product and restore its original condition as best as possible. For initial contact, please feel free to use our contact form on the website, send us an email to eshop@frauenschuh.com or call us at +43 5356 64288 18.

Together, we will find the most sensible solution for a satisfactory and smooth handling of your repair.
For quick processing, meaningful photos of the product and a brief description of the desired repair are very helpful.

Since we work with local partners, there may be queries and slightly longer processing times in individual cases. We thank you for your understanding – and will take care of your request with diligence.