Shipping information

For deliveries to Germany, we work with our logistics partner UPS. Shipping to all other delivery countries we offer is handled by DHL Express.

Germany:
- Standard shipping: 2–4 working days - free of charge
- Express shipping: 1 working day, at a price of EUR 20.00

Shipments to Austria are sent via Austrian Post.

Austria:
- Standard shipping: 2–4 working days - free of charge
- EMS shipping: 1 working day, at a price of EUR 10.00

For Germany and Austria we offer free returns within 14 working days.

Returns:

In Germany and Austria you can return your order free of charge within 14 working days.

You can download your free returns label from our Returns Portal. Simply enter your postal code and your order number (starting with #).

If you make the return with a different carrier, you bear the return costs yourself.

For customers from all other countries, returns are possible at their own expense. In this case, the organisation and cost of the return lie with the customer.

Please note that we can only accept unworn items in flawless condition.
All original tags and the original packaging must be enclosed with the return.

Shipments to the United Kingdom are sent via our logistics partner DHL Express.

Please note that for deliveries to the United Kingdom the net price is invoiced. On delivery by DHL Express, duties and taxes will be charged to you. These are to be paid directly to DHL Express.

- Express shipping: 2–7 working days - at a price of EUR 30.00

For returns from the United Kingdom you as the customer assume both the responsibility and the cost of safely returning the goods and of reclaiming and recovering any customs duties and taxes incurred. Please also keep all relevant receipts and documents for the refund process at your local customs office.

You can view all information on shipping and return costs for other delivery countries during the checkout process or find it in the footer area of our website.