Accessibility

At Frauenschuh.com, we aim to give every customer – whatever their individual needs – the most comfortable possible access to our website and our services.

Our goal is a clear, user-friendly and accessible experience, guided by international standards for digital accessibility.

Accessibility of our website

Our website uses modern technologies to ensure a high level of accessibility. We place particular value on intuitive navigation, legible content and a clear structure that works reliably across different devices.

Guided by international standards

We follow the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. These rest on four central principles:

• Perceivable – content is accessible and discernible to all users
• Operable – functions and navigation are simple and intuitive to use
• Understandable – information is clear and easy to follow
• Robust – content is compatible with a range of technologies and devices

We develop our digital services continuously, with the aim of improving accessibility further.

Notes on individual areas

Certain areas of our website, in particular the checkout (payment and order processing), are based on Shopify's technical infrastructure.

Within this system environment, we have used every available means to implement accessibility as fully as possible. Some technical adjustments, however, are set by the platform structure and can only be influenced to a limited degree.

Currency of this statement

This statement is reviewed regularly and adjusted as needed to reflect the current requirements and development of our website.

Feedback

If you encounter any barriers while visiting our website, or have suggestions for improvement, we welcome your feedback.

Email: eshop@frauenschuh.com
Phone: +43 5356 64288 18

We will do our best to address your request as quickly as possible.

Thank you for your trust in Frauenschuh.
We work continuously to create a high-quality and accessible experience for everyone.