In the following data protection declaration, we inform you about the most important aspects of data processing within the framework of our website. We only collect and process personal data on the basis of legal provisions (General Data Protection Regulation, Telecommunications Act 2003).

As soon as you access or visit our website as a user, your IP address, start and end of the session are recorded. This is technically necessary and therefore constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

COLLECTION, PROCESSING AND USE OF PERSONAL DATA

You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you visit us or the name of the requested file. This data is evaluated exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you provide it to us voluntarily as part of your merchandise order or when opening a customer account or registering for our newsletter. We use the data you provide exclusively to fulfill and process your order, without your separate consent. Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after the expiry of the tax and commercial retention periods, unless you have expressly consented to the further use of your data. If you register for the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

CONTACT US

If you contact us via a form on the website or by email, the data you provide will be stored for six months for the purpose of processing the request and in case of follow-up questions. We will not pass on this data without your consent.

DATA STORAGE

We point out that for the purpose of a simpler shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner, as well as the name, address and credit card number of the buyer, within the framework of cookies.

The data provided by you is necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing banks / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods, and to our tax advisor for the fulfillment of our tax obligations.

After the shopping process is canceled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will furthermore be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 Para. 3 TKG and Art. 6 Para. 1 lit. a (consent) and/or lit. b (necessary for contract fulfillment) of the GDPR.

DATA PROCESSING FOR POSTAL ADVERTISING

With your consent in the checkout process, we are legally entitled to store your first and last name, your postal address, and possibly your title, and to use them for our own advertising purposes by mail. You can object to this use of your data at any time in the future by sending us a message.

TRANSFER OF DATA TO TRANSPORT SERVICE PROVIDERS

For the purpose of delivering ordered goods, we work with logistics service providers/transport companies and/or shipping partners: The following data can be transmitted to them for the purpose of delivering the ordered goods or announcing them: first name, last name, postal address and, if applicable, your email address and telephone number.

PAYMENT SERVICE PROVIDER

We process your payment information for the purpose of payment processing, e.g., when you purchase a product and/or use services via www.frauenschuh.com. Depending on the payment method, we forward your payment information to third parties (e.g., in the case of credit card payments, to your credit card provider).

The legal basis for this data processing is Art. 6 Paragraph 1 Letter a), Art. 6 Paragraph 1 Letter b), GDPR and Art. 6 Paragraph 1 Letter f) GDPR.

Paypal

PayPal (PayPal (Europe) S.a.r.l. et Cie, S.C.A. 22-24 Boulevard Royal 2449 Luxembourg) is a payment method that is a so-called e-wallet. This means that the customer deposits an actual payment method with PayPal and logs into their PayPal account during the payment process with us to confirm the payment there. The login takes place on the PayPal page and the customer does not have to share any payment data. However, the following data is transmitted to PayPal when using this payment method: amount, order number, name (of both billing and shipping address), address (of both billing and shipping address), email, phone number. The purpose of data processing is to carry out your payment via PayPal. We receive a payment confirmation from PayPal linked to the above data, including the time of payment. The legal basis is Art. 6 Para. 1 S.1 lit. b DS-GVO. The described data transfer also takes place for the purpose of fraud prevention at PayPal. Therefore, an additional legal basis is Art. 6 Para. 1 S.1 lit. f DS-GVO. If you process your payment via PayPal, a right of objection is excluded, as the processing of your data is absolutely necessary.

INSTANT TRANSFER

We also offer payment by instant transfer. For this, you only need your account number, BIC or bank code, as well as the PIN and TAN of your online banking account.

As part of the ordering process, you will be automatically redirected to the secure payment form of Sofort GmbH.

Immediately afterwards you will receive confirmation of the transaction. We then directly receive the credit transfer. Sofortüberweisung as a payment method can be used by anyone who has an activated online banking account with PIN/TAN procedure.

Please note that a few banks do not yet support payment by Sofortüberweisung.

You can find more information via the following link: www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/

BSPayone

BS Payone (BS PAYONE GmbH Lyoner Straße 9 D-60528 Frankfurt/Main) is our payment service provider through which both card transactions and EPS payments are processed.

For card transactions, we use an iFrame provided by BS Payone and integrated into our webshop. Therefore, customers do not have to share any card data with us. We also do not receive any other personal data from BS Payone. However, the following data is transmitted to Payone when using this payment method: amount, order number, name (of both billing and shipping address), address (of both billing and shipping address), email, phone number, pseudocardpan.

The data from card payments is then forwarded by Payone to our acquiring banks (Elavon, American Express) so that the transaction can be debited from the card by the card-issuing bank. The purpose of data processing is to carry out your payment by card transaction. The legal basis is Art. 6 para. 1 S.1 lit. b DS-GVO. The described data transfer also takes place for the purpose of fraud prevention at BSPayone. Therefore, an additional legal basis is Art. 6 para. 1 S.1 lit. f DS-GVO. If you process your payment by card, a right of objection is excluded, as the processing of your data is absolutely necessary. For EPS payments, customers are redirected to their own bank by Payone after selecting their bank. There, they must confirm the payment process in the same way as confirming a bank transfer in online banking. We do not receive any personal data from BS Payone. However, the following data is transmitted to Payone when using this payment method: amount, order number, name (of both billing and shipping address), address (of both billing and shipping address), email, phone number. The purpose of data processing is to carry out your payment by EPS payment. The legal basis is Art. 6 para. 1 S.1 lit. b DS-GVO. If you process your payment by EPS payment, a right of objection is excluded, as the processing of your data is absolutely necessary.

USE OF COOKIES

Our website uses so-called cookies to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use ?

Cookies are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called permanent cookies).

If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow them in individual cases. If cookies are deactivated, the functionality of our website may be limited.

SOCIAL MEDIA COOKIES

Use of social media links and third-party services

a) We currently integrate the following social media links on our website: Facebook, Google+, Instagram, Youtube and Pinterest. We limit ourselves to links to the respective social media services. This means that when you visit our site, no personal data is transmitted to the providers of the social media services by default. You can identify the service provider of the social media service by the initial letter or the logo on the box.

We offer you the option to communicate directly with the provider of the social media service via the link. Only when you click on the link will you be redirected to the social media service, and only at that time will the service receive information that you have visited our online platform. Since data collection by the social media service, in particular via cookies, takes place, we advise you to delete all cookies via your browser's security settings before clicking on the link.

We have no control over the data collected and processed, nor over the full extent of data collection, the processing purposes or the storage periods. We also have no details about the deletion of the data collected by the plug-in provider. However, the respective social media service will provide you with this information as part of your terms of use with them.

The social media service could store the data collected about you as user profiles and use them for advertising purposes, market research and/or to personalize its website. You must assert a right to object to the creation of such user profiles directly with the respective social media service.

Data collection by the social media service takes place regardless of whether you have an account with the service and are logged in there. If you are logged in with the plug-in provider, your collected data will be directly assigned to your existing account with the social media service. It is recommended to log out regularly after using a social network, especially before activating the link, to prevent assignment to your profile with the social media service.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the privacy policies of these providers listed below. There you will also find additional information on your corresponding rights and setting options for protecting your privacy.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;

http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.

Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Instagram LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA; current privacy information for the "Instagram button" and additional information is available here: https://help.instagram.com/155833707900388/. Instagram, as part of Facebook, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework.

Pinterest, Inc., 651 Brannan Street, San Francisco, CA 94107, USA; https://policy.pinterest.com/de/privay-policy; further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland; https://policy.pinterest.com/de/privacy-policy; further information on data collection: https://help.pinterest.com/de/article/personalization-and-data; Pinterest is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active.

YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA; Privacy Policy: https://policies.google.com/privacy?hl=de&gl=de; Further information on data collection:

https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=de; YouTube, as a subsidiary of Google, is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

CREATION OF PSEUDONYMOUS USAGE PROFILES FOR WEB ANALYTICS

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics collects and stores data from which usage profiles are created using pseudonyms. These usage profiles serve to analyze visitor behavior and are evaluated to improve and tailor our offer to needs. Cookies can be used for this purpose. These are small text files that are stored locally on the website visitor's computer and thus enable recognition when our website is visited again.

The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separately granted, express consent of the person concerned.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

You can prevent Google from collecting the data generated by the cookie and related to your use of the website, as well as Google's processing of this data, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Google- Adwords

Our website uses the Google Adwords service. Google AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

In this context, we use the remarketing function within the Google AdWords service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google Display Network (on Google itself, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g., which offers the user was interested in, in order to be able to display targeted advertising to users on other pages even after they have visited our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. Visits by these users are recorded via this number, which is referred to as a "cookie". This number serves to uniquely identify a web browser on a specific computer and not to identify a person; no personal data is stored. The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR.

You can deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin.

Further information on Google Remarketing and Google's privacy policy can be found at: www.google.com/privacy/ads/.Google

Conversion Tracking

Furthermore, within the framework of using the Google AdWords service, we use what is known as conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer/device. These cookies expire after 30 days, do not contain any personal data and therefore do not serve personal identification. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR.

You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case, you may not be able to fully utilize all functions of this website. Furthermore, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by activating the "Off" button at www.google.de/settings/ads or by deactivating them at www.aboutads.info/choices/. Further information on your settings options in this regard and data protection at Google can be found at www.google.de/intl/de/policies/privacy/?fg=1.

Google Maps

Our website uses functions of the web mapping service "Google Maps". The service provider for this function is:

Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland. Tel:+353 1 543 1000

When using Google Maps, it is necessary to store and process your IP address. Google usually transfers data to a server in the USA and stores it there. Processing is carried out by the service provider (mentioned above); the operator of this homepage has no influence on the transfer of data.

Data processing is based on the legal provisions of §96 (3) TKG and Art. 6 (1) lit. f (legitimate interest) of the GDPR. The use of Google Maps increases the findability of the locations provided on our website.

Further information on how the service provider "Google" handles user data can be found in the privacy policy:

https://policies.google.com/privacy?hl=de.

Google also processes data in the USA, but has submitted to the EU-US Privacy Shield.

https://www.privacyshield.gov/EU-US-Framework

Google Fonts

Our website uses fonts from "Google Fonts". The service provider for this function is:

Google Ireland LimitedGordon House, Barrow Street Dublin 4. Ireland Tel: +353 1 543 1000

When you access this website, your browser loads fonts and stores them in the cache. Since you, as a website visitor, receive data from the service provider, Google may, under certain circumstances, place or analyze cookies on your computer.

The use of "Google Fonts" serves to optimize our service and to present content uniformly. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Further information on Google Fonts can be found at the following link: https://developers.google.com/fonts/faq. Further information on how Google handles user data can be found in the privacy policy: https://policies.google.com/privacy?hl=de. Google also processes data in the USA, but has submitted to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-FrameworkServer-Log Files This website and the associated provider automatically collect information as part of so-called

"Server-Log Files" during website use.

This particularly concerns: IP address or hostname the browser used duration of stay on the website as well as date and time accessed pages of the website language settings and operating system "Leaving-Page" (which URL did the user leave the website from) ISP (Internet Service Provider) This collected information is not processed in a personally identifiable way or linked to personal data. The website operator reserves the right to evaluate or check this data in the event of illegal activities becoming known.

Newsletter

You have the option to subscribe to our newsletter via our website. For this, we require your e-mail address and your declaration that you agree to receive the newsletter. If you use the option to subscribe to our newsletter, your e-mail address and your consent/declaration of consent for receiving the newsletter are required.

Following your registration for our newsletter, you will receive a confirmation e-mail from us with a link to confirm your registration. You can cancel your subscription at any time. Please send the cancellation to our e-mail address: eshop@frauenschuh.com. Your data related to the newsletter dispatch will be immediately deleted by us in the event of a cancellation. The legality of the data processing carried out until revocation, which occurred due to consent, remains unaffected.

Customer Account

To provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer account/user account. The creation of a customer account is generally voluntary. If you create a customer account, the processing of your data collected here is based on Article 6 (1) (b) GDPR. After setting up a customer account, no new data entry is required. In addition, you can view and change your stored data in your customer account at any time. In addition to the data requested during an order, you must provide a self-chosen password to set up a customer account. This, together with your e-mail address, serves as access to your customer account. Please treat your personal access data confidentially and, in particular, do not make it accessible to unauthorized third parties. Please note that you will remain automatically logged in even after leaving our website, unless you actively log out. You have the option to delete your customer account at any time. However, please note that this does not automatically delete the data viewable in the customer account if you have ordered from us once. The deletion of your data takes place automatically after the expiry of the commercial and tax law retention periods applicable to us. The legal basis for this further data processing is Art. 6 (1) (c) GDPR as well as Art. 6 (1) (f) GDPR. IP ANONYMIZATION We use the "activation of IP anonymization" function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

DATA PROCESSING AGREEMENT

We have concluded a data processing agreement with Google. TYPEKIT External fonts from Typekit are used on our website. Typekit is a service offered by Adobe. The web fonts are integrated by calling a server at Adobe (in the USA). Adobe stores the IP address of your device's browser. More detailed information can be found in Typekit's privacy policy: http://www.adobe.com/privacy/typekit.html or in Adobe's privacy policy: http://www.adobe.com/de/privacy/cookies.html YOUR RIGHTS You generally have the rights to information, rectification, erasure, restriction of processing, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the

Data Protection Authority.

Information

Deletion of data

Rectification of data

Data portability

Revocation and objection to data processing

Restriction

If you suspect that violations of data protection law have occurred during the processing of your data, you have the option to complain to us (eshop@frauenschuh.com) or the data protection authority.

CONTROLLER FOR THE USE OF YOUR DATA

Website operator: Frauenschuh Bekleidungs GmbH

Phone number: 0043535664288 18

Email: eshop@frauenschuh.com

Right to object

Under the conditions of Art. 21 (1) GDPR, data processing can be objected to for reasons arising from the particular situation of the data subject. The above general right to object applies to all processing purposes described in this data protection information that are processed on the basis of Article 6 (1) (f) GDPR. Unlike the specific right to object to data processing for advertising purposes, under the GDPR, we are only obliged to implement such a general objection if you provide us with reasons of overriding importance (e.g., a possible danger to life or health).

Right of withdrawal

Insofar as we process data on the basis of consent given by you, you have the right to withdraw the given consent at any time. The withdrawal of consent does not affect the legality of the data processing carried out based on the consent up to the time of withdrawal. Changes to the privacy policy We occasionally update this privacy policy, for example, when we adapt our website or when legal or regulatory requirements change.

Frauenschuh Bekleidungs GmbH
Josef-Pirchl-Str. 50
6370 Kitzbühel
Tel: 0043 5356 64288 18
E-Mail: eshop@frauenschuh.com

Sales and deliveries are carried out by FRAUENSCHUH.com Handels GmbH, FN 53908 b, Landesgericht Innsbruck, Maximilianstraße 4, 6020 Innsbruck exclusively on the basis of our General Terms and Conditions below, in their version valid at the time of the respective order, unless otherwise expressly agreed in writing between the customer and us:

IMPORTANT NOTES

The goods offered on our website are shown in the form of digital photographs. Deviations between the representation and reality may be due to technical reasons and do not constitute a defect in the goods ordered from us. We point out that the goods presented by us on www.frauenschuh.com may no longer be available or no longer obtainable at the time of viewing our homepage. Furthermore, it is possible that price changes on our homepage have not yet been recorded.

CONTRACTUAL RELATIONSHIP

The essential characteristics of our offered products can be found on our website. Information in our price lists, catalogs and internet pages are always subject to change. We expressly reserve the right to change the information contained therein at any time. Customer orders are merely considered an offer to us to conclude a contract. A purchase contract is only concluded when we ship the ordered product.

PRICES

Prices are given in EURO including legally valid VAT. The VAT rate and share will be shown on the invoice.

DELIVERY

Frauenschuh.com delivers to the shipping address provided by the customer. All deliveries are made exclusively with our service partners UPS & Post. Delivery to P.O. boxes is excluded.

WARRANTY

The statutory warranty provisions apply.

RIGHT OF RETURN

Beginning of the Cancellation Policy

(1) Right of withdrawal for consumers from Austria If the purchase contract is concluded exclusively with the aid of means of distance communication, as described in § 5a para 2 KSchG (Consumer Protection Act), the consumer can revoke their order within 14 working days, whereby Saturday is not counted as a working day, from receipt of the goods or ordering of the service, without giving reasons, in text form (e-mail, letter, fax) or by returning the goods. According to § 5a para 2 KSchG, the consumer must receive a written confirmation of the information mentioned in § 5c para 1 Z 1 to 6 KSchG in due time during the fulfillment of the contract, for goods not intended for delivery to third parties at the latest at the time of delivery, unless this has already been provided to them in writing before the conclusion of the contract. A written confirmation (information provision) is equivalent to one on a durable data carrier available to the consumer. According to § 5e KschG, the period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery). If the information obligations according to § 5d para 1 and 2 KSchG have been violated, the consumer has a right of withdrawal of 3 months. If the entrepreneur complies with their information obligations within this period, the period mentioned in § 5a para 2 KSchG for exercising the right of withdrawal begins at the time of the transmission of the information by the entrepreneur.

To comply with the deadline, it is sufficient to send the written revocation in good time to:

FRAUENSCHUH BEKLEIDUNGS GmbH
JOSEF-PIRCHLSTR 50
6370 KITZBÜHEL-
Mail: eshop@frauenschuh.com

The following business cases are excluded from the right of withdrawal: Purchase contracts for products that are custom-made according to customer specifications and clearly tailored to personal needs (in particular custom-made products, alterations, etc.)

Purchase contracts where services are also linked to the purchased goods. Service contracts whose execution begins as ordered within 7 working days of the conclusion of the contract for the consumer. Purchase contracts for software, provided that the delivered goods have been unsealed. Already opened or registered warranty extensions and enhancements.

CONSEQUENCES OF CANCELLATION

In the event of an effective revocation, the mutually received services must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return the received service and benefits (e.g. usage advantages) in whole or in part, or only in a deteriorated condition, you must compensate us for the loss in value. For the deterioration of the item and for derived benefits, you only have to pay compensation insofar as the use or deterioration is due to handling of the item that goes beyond the examination of its properties and functionality. "Examination of properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store.

The consumer can avoid the obligation to compensate for value by not taking the goods into use as their property and refraining from anything that could impair their value. According to § 5g Abs 2 KSchG, it is agreed that the consumer bears the costs of return transport, regardless of the value of the item. Therefore, you must in any case bear the costs of return shipping in the event of a withdrawal.

The services already rendered and thus definitively not subject to revocation reduce the purchase price to be refunded to the customer accordingly or will be charged to the customer in case of refusal of acceptance and treated as an open claim.

PAYMENT METHODS

In our shop, the following payment methods are generally available to you: Credit card, PayPal, advance payment (bank transfer), cash on delivery, Klarna, bank transfer. No matter how you pay, your bank details are protected by an SSL connection.

CURRENCY:

Prices are given in Euros, including the legally valid VAT. The VAT rate and share will be shown on the invoice.

ADVANCE PAYMENT (BANK TRANSFER)

If you choose advance payment, we will provide you with our bank details in a separate email and deliver the goods upon receipt of payment. You can transfer the order amount to our account within four days.

Account No.: 143 172 449
IBAN: AT 6916 4300 0143 172 449
BIC: BTVAAT22
Bank Code: 16430
Bank: BTV

Please note that the order will be automatically cancelled if the amount is not received by us within 5 days for domestic transfers.

For international transfers, if not received by us within 7 days.

CREDIT CARD

You are welcome to pay with Master Card, Visa or American Express. Credit card data is transmitted in a secure payment window by Shopify-Payments.

Credits from returns are always credited back to the credit card account used for the purchase.

PAYMENT ON DELIVERY

With this payment method, payment is made upon receipt of the goods at their destination. Cash on delivery fees: Austria 4.00 Euro Germany 4.00 Euro

PAY WITH PAYPAL

In the "Payment Method" step of the order process, select "PayPal". You will automatically be redirected to PayPal. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you do not yet have a PayPal account, you can open one and then confirm the payment. Credits from returns will always be refunded to the PayPal account used for the purchase.

PAY WITH PAYPAL EXPRESS

Orders with PayPal Express checkout allow for a faster order process. The address stored in your PayPal account will be used as the shipping address. Sofort by Klarna: To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, legitimize yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information can be found during the order process.

Google Pay

To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information can be found during the order process.

Apple Pay

To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information can be found during the order process.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available for consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found with the respective payment option and in the order process.

Purchase on account via Klarna

The invoice amount is due 14 days after dispatch of the goods and receipt of the invoice.

Cash payment upon collection

The invoice amount must be paid before collection via the desired payment provider. EPS Sofort, IDEAL, Bancontact

Instant bank transfer via your usual online banking

RETENTION OF TITLE

The delivered goods remain the property of Frauenschuh until full payment.

DATA PROTECTION

Personal data is only collected if you voluntarily provide it to us in the course of your order, or when opening a customer account, or when registering for our newsletter. We use the data you provide exclusively for the fulfillment and processing of your order, without your separate consent. Upon complete execution of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after the expiry of tax and commercial retention periods, unless you have expressly consented to the further use of your data. When subscribing to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscription is possible at any time.

VOLUNTARY EXCHANGE OPTION

Regardless of your statutory right of withdrawal, Frauenschuh voluntarily offers you the opportunity to return products purchased from us. You can return all items purchased in the Frauenschuh Shop to us without stating reasons within 14 days of receipt, using the return slip, provided the goods are complete and in unused and undamaged condition. Only an inspection of the goods is permitted, as would be customary for fitting in a retail store. For goods provided with a special hygiene sticker or a hygiene seal/welding, they can only be returned if the sticker or the welding or seal has not been opened.

CONTACT

Frauenschuh Bekleidungs GmbH
Josef –Pirchlstr 50
6370 Kitzbühel in Tirol
Austria

Managing Director: Kaspar Frauenschuh
Registry Court: Landesgericht Innsbruck
Registry Number: 53908b

VAT ID Number: ATU 31954105

Bank Information:
Bank für Tirol und Vorarlberg
Account No.: 143 172 449
Bank Code: 16430
IBAN: AT 6916 4300 0143 172 449
SWIFT: BTVAAT22.

Company Frauenschuh Bekleidungs GmbH
Josef-Pirchl-Strasse 50
6370 Kitzbühel
Austria
Phone: +43535664288
E-Mail: office@frauenschuh.com

Business Purpose: Retail and mail-order trade of fashion
VAT Number: ATU 6981 0038
Commercial Register Number: FN 437935y
Commercial Register Court: Regional Court Innsbruck
Company Seat: 6370 Kitzbühel,
Josef-Pirchl-Str. 50

Management:
Simon Frauenschuh
Kaspar Frauenschuh
Theresia Frauenschuh

Member of the Austrian Federal Economic Chamber

ALTERNATIVE DISPUTE RESOLUTION
"Consumers have the possibility to submit complaints to the EU's online dispute resolution platform: https://webgate.ec.europa.eu/odr"

LEGAL INFORMATION ABOUT THE WEBSITE

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Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us (Firma Frauenschuh Bekleidungs GmbH, Josef-Pirchl-Strasse 50, 6370 Kitzbühel, Austria, office@frauenschuh.com, Telephone: 43535664288) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the quality, characteristics and functioning of the goods.