Complaints & repair service

Quality comes first at Frauenschuh. Should a problem with one of our products ever arise, please do not hesitate to contact us.

We do everything we can to repair your product and restore it as closely as possible to its original condition. To get in touch, use the contact form on our website, send us an email at eshop@frauenschuh.com or call us on +43 5356 64288 18.

Together we will find the most sensible solution for a satisfactory and smooth handling of your repair.
To help us process your request quickly, clear photos of the product and a short description of the repair you would like are very helpful.

As we work with local partners, there may occasionally be follow-up questions and slightly longer processing times. Thank you for your understanding — we will attend to your request with care.