Sneaker - Thomas

To maintain the softness, color, and durability of your suede shoes, we recommend the following care:

100% Leather

Regular cleaning: Remove dust and dirt with a soft suede brush.

Treat stains: Carefully remove small stains using a suede eraser or a special suede cleaner.

Avoid moisture: Do not soak suede. If the shoes become wet, allow them to dry at room temperature – never on a heater or in direct sunlight.

Protection: Regularly apply a high-quality suede protection spray to make the shoes water- and dirt-repellent.

Maintain shape: Use wooden shoe trees to help preserve the shape and protect the material.

Storage: Store suede shoes in a dry, well-ventilated place. Use a dust bag to protect the surface.

With proper care, your suede shoes will remain soft, vibrant in color, and stylish – ensuring elegant comfort for many years.

The shoe fits true to size. We recommend selecting your regular size.

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Shipping & Returns

For deliveries to Germany and all other countries we ship to, we work with our logistics partner UPS.

Germany:
Standard Shipping: 2–4 business days – free of charge
Express Shipping: 1 business day – EUR 20,00

Austria:
Standard Shipping: 2–4 business days – free of charge (via Austrian Post)
EMS Shipping: 1 business day – EUR 10,00

Shipping to Non-EU Countries:
Please note that shipments to countries outside the EU may be subject to import duties and customs fees, which must be paid by the buyer according to the destination country.

Returns:
In Germany and Austria, you can return your items free of charge within 14 days using the provided return label. If you choose to return the product via another shipping service, you must cover the return shipping costs. Returns are only accepted if the items are unworn, in perfect condition, and include all original packaging and labels.

Detailed information about shipping and return costs for other countries can be viewed during checkout or in the footer of our website.