At Frauenschuh.com, it is our ambition to provide all customers – regardless of individual limitations – with the most comfortable possible access to our website and services. Our goal is a clear, user-friendly, and accessible online experience that aligns with international standards for digital accessibility.

Accessibility of our website

Our website uses modern technologies to ensure a high level of accessibility. We place particular emphasis on intuitive navigation, clearly legible content, and a well-structured layout that functions reliably across different devices.

Alignment with international standards

We follow the guidelines of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. These are based on four key principles:

• Perceivable – content is accessible and can be perceived by all users
  
• Operable – navigation and functionality are easy and intuitive to use
  
• Understandable – information is presented clearly and comprehensibly
  
• Robust – content is compatible with a wide range of devices and assistive technologies
  

We continuously develop and improve our digital services with the aim of further enhancing accessibility.

Notes on specific areas

Certain areas of our website, particularly the checkout (payment and order processing), are based on the technical infrastructure of Shopify.

Within this system environment, we have implemented all available measures to optimize accessibility. However, some technical aspects are defined by the platform and can only be influenced to a limited extent.

Currency of this statement

This statement is reviewed regularly and updated as necessary to reflect current requirements and ongoing developments of our website.

Feedback

If you encounter any barriers while using our website or have suggestions for improvement, we welcome your feedback.

Email: eshop@frauenschuh.com

Phone: +43 5356 64288 18

We will do our best to respond to your request as quickly as possible.

Thank you for your trust in Frauenschuh.

We are continuously working to provide a high-quality and accessible experience for everyone.