At Frauenschuh.com, it is our aim to provide all customers – regardless of individual limitations – with the most comfortable access possible to our website and our services.

Our goal is a clear, user-friendly, and accessible user experience, guided by international standards for digital accessibility.

Accessibility of our Website

Our website uses modern technologies to ensure high accessibility. We place particular emphasis on intuitive navigation, easily readable content, and a clear structure that can be reliably used on various devices.

Adherence to International Standards

We adhere to the guidelines of the Web Content Accessibility Guidelines (WCAG) 2.1, Conformance Level AA. These are based on four central principles:

• Perceivable – Content is accessible and understandable for all users
• Operable – Functions and navigation are easy and intuitive to use
• Understandable – Information is clearly and comprehensibly designed
• Robust – Content is compatible with various technologies and devices

The further development of our digital offerings is continuously pursued with the aim of further improving accessibility.

Notes on Specific Areas

Certain areas of our website, particularly the checkout (checkout & payment processing), are based on the technical infrastructure of Shopify.

Within this system environment, we have utilized all available options to implement accessibility as effectively as possible. However, certain technical adjustments are predetermined by the platform structure and can only be influenced to a limited extent.

Currency of this Declaration

This declaration is regularly reviewed and adjusted as needed to meet the current requirements and further developments of our website.

Feedback

Should you encounter barriers when visiting our website or have suggestions for improvement, we welcome your feedback.

Email: eshop@frauenschuh.com
Phone: +43 5356 64288 18

We strive to process your request as quickly as possible.

Thank you for your trust in Frauenschuh.
We continuously work to create a high-quality and accessible experience for everyone.