Ankle Boots - Lily

To preserve the softness, color, and longevity of your suede shoes, we recommend the following care instructions:

100% Leather

Clean regularly: Remove dust and dirt using a soft suede brush.
Treat stains carefully: Gently remove small marks with a suede eraser or a dedicated suede cleaner.
Avoid excessive moisture: Do not soak suede. If the shoes become damp, allow them to dry naturally at room temperature. Avoid direct sunlight and do not place them near radiators or other heat sources.
Protect the leather: Apply a high-quality suede protector spray regularly to help repel water and dirt.
Maintain the shape: Use wooden shoe trees to preserve the shape and protect the leather.
Storage: Store your suede shoes in a dry, well-ventilated place. Use a dust bag to protect the surface.

With proper care, your suede shoes will remain soft, vibrant, and elegant, providing lasting comfort for many years.

These ankle boots fit true to size. We recommend choosing your usual size.

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Shipping

For deliveries to Germany and all other countries we ship to, we work with our logistics partner UPS.

Germany

Standard Shipping: 2–4 business days – Free of charge
Express Shipping: 1 business day – EUR 20.00

Orders to Austria are shipped via Austrian Post.

Austria

Standard Shipping: 2–4 business days – Free of charge
EMS Shipping: 1 business day – EUR 10.00

Shipping to Non-EU Countries

Please note that deliveries to countries outside the European Union may be subject to import duties, taxes, and customs fees. These charges vary depending on the destination country and are the responsibility of the customer.

Returns

In Germany and Austria, you can return your order free of charge within 14 business days by using the enclosed return shipping label. If you choose to return your order with a different shipping provider, the return shipping costs will be your responsibility.

Please note that returned items must be unworn, in perfect condition, and include all original packaging and tags.

Information on shipping and return costs for all other destination countries is available during checkout or in the footer section of our website.